Technology to manage aspects of the field technician business.
Companies working to install, maintain and repair communication equipment have field technicians performing critical work. They must manage data from the communication service company such as information about orders and customers. In addition, the business requirements include managing equipment, finances, trucks and human resources. Field Service Management software helps support a broad range of these functions in a centralized and organized way.
With Field Service Management software, business improvements are realized with greater efficiency in each of these areas:
- Mobile workforce management
- Equipment management
- Order management, validation and reconciliation
- Fleet management and repair alerts and costs
- Shift scheduling and time sheets
- Inventory management
- Job dispatching